Description
SWASA 3 Layer Surgical Mask is Innovated & Developed by E-Spin Nanotech Private Limited at SIDBI Incubation, IIT Kanpur. Its inner layer is a skin-friendly non-woven fabric. The middle layer (melt-blown) is the most important the core layer, which uses a melt spray cloth with electric treatment to filter bacteria and viruses. The outer layer is waterproof non-woven fabric
Abhinav (Swasa Verified Owner) –
Kindly ensure the colour coding on your 3ply surgical mask. My previous order had blue on outer side and inner side and it was very difficult for me to figure out what side is skin friendly and what side is outer layer. Kindly ensure that Outer side is blue and inner side is white coloured as mostly good surgical mask are. And moreover there is no swasa branding on your 3ply surgical mask. I order mask from here because I trust this brand and have been ordering since 2020. But lately I am having trust issues with your 3ply surgical mask as no branding is there. Thus my demands are only two- 1) Ensure correct colour coding on your 3 ply surgical mask. 2)Ensure Swasa branding on your 3ply surgical mask. Thank you.
arjunc5 (Swasa Verified Owner) –
I am a regular buyer of 3 ply surgical masks. They are best in quality but this time I am not satisfied with the product. They are not the same mask as they used to be. Its a request that please don’t change the rate of mask and give discount. We will pay Rs 450 but maintain the same quality.
TEAM SWASA (store manager) –
Hi,
We are sorry you did not have a good experience with the mask this time. However, we have not made any changes to lower the quality of the mask. We hold ourselves very high to the standards we have set for us. If there is any specific issue that you have faced, please share it on our customer care number, 6307666465.
Regards,
Team SWASA
RAS BIHARI RAKESH –
I AM REGULAR USER OF swasa N95 SINCE THE START OF PANDEMIC. IT IS GOOD MASK. I OBSEVE THAT THE NOSE CLIP BREAKS AFTER FEW DAYS. NOSE CLIP NEEDS IMROVEMENT
TEAM SWASA (store manager) –
Hi,
Thank you for trusting us with your safety. We really appreciate it.
We are currently in contact with other nose clip raw material suppliers so that we can replace the current one with a better option.
Regards,
Team SWASA
abhudaya gupta (Swasa Verified Owner) –
Good.. do make 4 ply mask also
Naveen Yadav –
How many time I wear your surgical mask time is not mention
TEAM SWASA (store manager) –
Hi,
It is a use and throw mask. You can free it for one day if it does remains dry in the meantime.
Regards,
Tea SWASA
SONAL Rathore (Swasa Verified Owner) –
I have ordered for SWASA 3 Layer Surgical Mask and after 10 Days I have received phone called SWASA 3 Layer Surgical Mask is not available. In the website you are taking ordered, plz clarify. MY Ordered number [Order #20701] (April 27, 2021), Ordered itme SWASA 3 Ply Mask – Pack of 50 1 ₹449.99
TEAM SWASA (store manager) –
Hi,
We are currently no accepting orders of Swasa Surgical Masks. Apologies for the inconvenience caused to you.
Regards,
Team SWASA
Sakar Palecha –
I could not find the details whether the surgical masks have rigid /flexible nose clip or pin
Otherwise seems very good
TEAM SWASA (store manager) –
Hi,
They are adjustable.
Regards,
Team SWASA
R Sreenivas (Swasa Verified Owner) –
The pack was delivered with the seal broken. As brought out by Mr Ajay Kumar in his review, there is no logo of SWASA on the masks. When we buy a product for the reliability and quality attached with its brand, a small logo indicating the authenticity of the brand should visible on the mask for customer satisfaction
TEAM SWASA (store manager) –
Dear Sir,
We apologize for the broken seal of your box. We make sure to check the seal before we dispatch it from here. The seal must have broken in transit. The products inside were untouched after being put into the box. Nevertheless, we understand this should have have happened and have forwarded your query to the relevant deptt. so that they can replace the current seal with stronger ones.
R Sreenivas (Swasa Verified Owner) –
The pack was delivered with the seal broken. As brought out by Mr Ajay Kumar in is review, there is no logo of SWASA on the masks. When we buy a product for the reliability and quality attached with its brand, a small indicating the authenticity of the brand should visible for customer satisfaction
TEAM SWASA (store manager) –
Hi,
Thank you for our feedback. We get your point and have forwarded it to our designing team for seeing the feasibility.
Regards,
Team SWASA
Minnie Mehta (Swasa Verified Owner) –
Have you now got these masks with adjustable ear loops?
swasadmin (store manager) –
Hi,
We regret to inform you that the surgical masks do not come with adjustable loop.
Regards,
Team SWASA
Sanjeet Singh (Swasa Verified Owner) –
Excellent quality product 4.5 out of 5, ear loop is slightly loose else a perfect 5 star rated product, my best wishes for SWASA team
swasadmin (store manager) –
Hi,
Thank you for the appreciation. Loose ear loop will no be an issue anymore! We will launch SWASA masks with adjustable head loops by the end of this week.
Regards,
Team SWASA
Geetu Gambhir –
Would have been perfect if the ear loops were more flexible.
swasadmin (store manager) –
Hi Mr. Gambhir,
SWASA will soon come with adjustable loops so that everyone can wear it without any hassle.