Description
SWASA 3 Layer Surgical Mask is Innovated & Developed by E-Spin Nanotech Private Limited at SIDBI Incubation, IIT Kanpur. Its inner layer is a skin-friendly non-woven fabric. The middle layer (melt-blown) is the most important the core layer, which uses a melt spray cloth with electric treatment to filter bacteria and viruses. The outer layer is waterproof non-woven fabric
Dr. A K Bansal (Swasa Verified Owner) –
Thanks for quick delivery. However, quality of masks is not good as expected from SWASA. It is almost identical or rather poor and such masks are available at cheaper rate at Amazon/Flipkart. The middle layer is cheap. If I pay a few bucks more I could get masks individually packed keeping better hygiene. My trust with SWASA is over.
Advocate Ajay –
This is the 5th item I ordered masks from Swasa, but this time swasa 3 ply mask ( 50 masks pack ) outer package came completely torn from below.
My suggestions:
1. The pack you send to customers is not even sealed from the top. Please seal the pack before posting it
2. Check the package is not torn from any side before sending
In this COVID-19 times, please pay attention to such critical details.
Thanks
swasadmin (store manager) –
Hello,
Thank you for your valuable feedback. Our 3 ply boxes are sealed but soemetimes, the adhesive is not stromg enough to hold the seal for a very long time. That occurance is rare but it happens. The boxes and the outer pack are both checked before dipatching. Any torn pack/box you may have received must be the result of wear and tear during the transit. We have not received any complaints regarding torn pack/box prior to this. Please accept our sincere apologies for the inconvinience you faced. We will work more on our packing so that such issues can be avoided.
Regards,
Team SWASA